by International Associations | Marketing
This post is shared from one of my favorite customer service gurus Shop Hyken, author of the The Shepard Letter ONCE UPON A TIME IN BUSINESSLAND Today I share with you a fable. Once upon a time a...
by Carol Gann | Marketing
This post was originally published on March 7, 2018 and was updated on August 4th, 2020. Business owners and operators need to know what their customers think about shopping at their stores, whether it is a brick and mortar shop or an online store offering the same...
by Carol Gann | Marketing
They say you can’t have too much of a good thing. But when you have excess inventory that you can’t seem to sell, you’ll probably beg to differ. One of the most important (and challenging) duties of small business ownership is effectively managing inventory. Managing...
by International Associations | Marketing
This post is shared from one of my favorite customer service gurus Shop Hyken, author of the The Shepard Letter HOW TO MEASURE CUSTOMER RETENTION Get ready to do a little math. While not my...
by Carol Gann | Marketing
From choosing the right market to having a payment plan in place, this is your cheat sheet to growing a global business. If I had a dollar for every time someone asked me what it takes to go global, I’d be one rich woman. It’s not one thing that propels you to...
by Carol Gann | Marketing
Editor’s note: The following is a guest post from our friends at Weglot. Localizing your WordPress website can help you increase its visibility, improve usability, and help you reach out to new markets. The good news is that there are a number of ways you can localize...
