by International Associations | Marketing
This post is shared from one of my favorite customer service gurus Shop Hyken, author of the The Shepard Letter HOW TO MEASURE CUSTOMER RETENTION Get ready to do a little math. While not my...
by Carol Gann | Marketing
Editor’s note: The following is a guest post from our friends at Weglot. Localizing your WordPress website can help you increase its visibility, improve usability, and help you reach out to new markets. The good news is that there are a number of ways you can localize...
by International Associations | Customer Engagement
This post is shared from one of my favorite customer service gurus Shep Hyken, author of the The Shepard Letter Ten Reasons Why Customers Choose to do Business with You “People don’t buy what you do; they buy why you do it.” That quote...
by Carol Gann | Social Media
To err is human, and behind every great business social media presence is a human (or several). We all make mistakes, and the same is true with social media management. However, while a hashtag typo or an incorrect link can (and likely will) happen as you market your...
by Carol Gann | Marketing
Editor’s note: GoDaddy GoCentral Website Builder is now Websites + Marketing — an all-in-one solution that integrates websites, digital marketing tools for your business and eCommerce tools with the guidance needed to achieve success. Every month, we create a list of...