by International Associations | Customer Engagement
Your Gift Should not be to Satisfy the Valentine Obligation Valentine’s Day is the day when we send our spouses, partners, and loved ones a gift. Often these are sent out of a feeling of obligation. I know a few people that if they don’t get their spouse some...
by International Associations | Customer Experience
Your Business Needs an Amazing User Experience to Thrive In a hyper competitive digital marketing world does your User Experience cost you money? For your business to not only survive, but to thrive you must have a proactive digital Customer Experience. Your...
by International Associations | Marketing
How Can Your Mobile Messaging Increase Customer Engagement? Mobile Messaging is designed to capitalize on the opt-in email lists developed by your brand’s landing page call-to-actions. Your visitor lists help you establish an ongoing relationship with your...
by International Associations | Business
This post was originally published on Aug. 28, 2015, and was updated on Dec. 4, 2020. With a global pandemic causing massive disruption to brick-and-mortar businesses, many entrepreneurs are getting an emergency crash course in ecommerce. Along with that ecommerce...
by Carol Gann | Customer Engagement
Customer retention is the lifeblood of sales and the core way that service teams can impact the bottom line. At the same time, 93% of service teams agree that customer expectations are higher in 2020 than in years past, according to recent data from HubSpot. Combined...
