by International Associations | Brand Marketing
What is reputation management? Have you ever wondered, “How can I get rid of this negative review?” or “I visited my Yelp profile and it says I have a 2-star rating. I didn’t even know I was on Yelp!” This might be a good time to discuss reputation management....
by International Associations | Reputation Management
A recent study revealed 78 percent of consumers appreciate management responding to their reviews. Simply replying to reviews, both positive and negative, can increase both your customer conversion rate and revisits. 9 out of 10 customers now see online reviews. Cone...
by International Associations | Security
Much like an entrepreneur would incorporate a business to ensure it receives limited liability protection, it is critical that owners of small to medium-sized businesses (SMBs) emphasize protecting the privacy of your small business website. Data breaches and...
by International Associations | Customer Engagement
What is a customer care plan? Customer care may sound similar to customer service, but the two are completely different aspects of running a successful website design or development business. Customer service refers to the support you provide your customers and...
by International Associations | Reputation Management
This post was originally published on Aug. 2, 2019, and was updated on April 14, 2021. If you want to generate interest in your products and attract more customers, there is something your brand needs to learn how to do: generate reviews. Reviews are essential...
