by International Associations | Customer Experience
This post is shared from one of my favorite customer service gurus Shep Hyken, author of the The Shepard Letter A BORING CUSTOMER SERVICE EXPERIENCE—THAT’S WHAT OUR CUSTOMERS WANT Call me boring, but I...
by International Associations | Customer Experience
Six Ways to Make Your Customers Love You What if the worst thing a customer ever said about you was, “I love you!”? Even if on your worst day, you’re still so good that they love you! Are you that good? Do your customers love you even when there’s a problem or...
by International Associations | Customer Experience
How to Easily Create Amazing Content for Audience Engagement Creating consistently great content is every writer’s biggest challenge. It takes a lot of time and effort to develop content that informs and engages your audience. That makes keeping your...
by International Associations | Customer Service
There is no Traffic Jam on the Extra Mile We’ve all have experienced many different levels of customer service. Even without a real definition it’s always easy to recognize when you are receiving better customer service. We can feel when someone...
by International Associations | Marketing
Digital Marketing Gives Your Website Relevance What is Digital Marketing? Digital marketing is the marketing of products or services using digital technologies. Broken down further digital marketing is how businesses create their relationships with and...
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