by International Associations | Analytics
You might be one of those people that comes up with lots of barriers about why you can’t do impact measurement and management (IMM). Maybe you say things like: It’s too time consuming It’s too complicated We don’t have the resources internally to do this… The...
by International Associations | Marketing
If You’re Different, You Stand Out. And, That’s a Win Over the years I’ve talked with many clients who are looking for ways to disrupt a competitor and/or win more business from existing customers. When we dig deep, I’ve found many clients are trying to...
by International Associations | Emergency Response
This post is shared from one of my favorite customer service gurus Shop Hyken, author of the The Shepard Letter YOUR EMERGENCY RESPONSE PLAN—BE PREPARED One of our Shepard Letter subscribers,...
