by International Associations | Customer Experience
Why Your Customer Experience Shouldn’t Have Surprises! Many people believe that surprise and delight is a great customer service practice. Is it really? The accepted concept behind surprise and delight is that you surprise your customer with a level of...
by Carol Gann | Marketing
Editor’s note: GoDaddy GoCentral Website Builder is now Websites + Marketing — an all-in-one solution that integrates websites, digital marketing tools for your business and eCommerce tools with the guidance needed to achieve success. Every month, we create a list of...
by International Associations | Customer Experience
Every Customer You See Could be Your Last Customer on Earth What if you only had one customer left to do business with? Maybe this was the last customer on earth?I was recently deep in conversation with a friend about providing a great customer experience when the...
