by International Associations | Marketing
This post is shared from one of my favorite customer service gurus Shop Hyken, author of the The Shepard Letter ONCE UPON A TIME IN BUSINESSLAND Today I share with you a fable. Once upon a time a...
by International Associations | Content Marketing
The post Second Step to Beating Writer’s Block: Coming Up With Fresh Ideas appeared first on ProBlogger. This post is based on episode 84 of the ProBlogger podcast. In last week’s post I talked about the different types of writer’s block I’ve suffered from over the...
by Carol Gann | Marketing
This post was originally published on March 7, 2018 and was updated on August 4th, 2020. Business owners and operators need to know what their customers think about shopping at their stores, whether it is a brick and mortar shop or an online store offering the same...
by International Associations | Customer Experience
Have You Thought About What Causes Friction? I’ve focused on ways to be more convenient for your customers. I’ve shared my Convenience Principles and numerous examples and case studies. The goal is to eliminate friction. What I haven’t done is talked to you...
