by Duane Fernando | Covid-19
This post was originally published on March 27, 2020, and updated on March 1, 2021. As the COVID-19 pandemic continues, businesses have to adapt to changing local, state and federal ordinances and as well potential closures due to COVID-19 exposure. While many of us...
by Darren Rowse | Better Business Alliance
The world needs YOU. Right now. We find ourselves in a crazy time with COVID-19 – all that it means for us, the effect on our lives this coming year and the changes for years to come. With so many people impacted, the economy damaged and a completely new set of...
by Venture Forward | Covid-19
Theresa Delaney started her events business, Creative Kind, as a way to bring people together for a few hours of DIY arts and crafts. She loved the in-person experience and never wanted to be an internet entrepreneur. But since the COVID-19 crisis forced her to close...
by Art Martori | Covid-19
As COVID-19 leaves us scrambling to piece together a new normal, in-person shopping is becoming less of a reliable source of revenue for merchants and service providers. Indeed, recent data from TechCrunch indicates that department store purchases are expected to...
by Jessica Thiefels | Customer Experience
The COVID-19 pandemic has provided countless lessons in customer service. Many companies have risen to the challenge of this “new normal” by prioritizing clients, while others have crumbled, generating bad reviews and anger on social media. One thing has become clear:...
