by International Associations | Customer Service
7 Unforgettable Customer Service Stories Inspirational Customer Experience Stories Why do consumers enjoy reading stories of great customer experiences? It might be that these stories personalize your business and provide a constant reminder that there...
by International Associations | Shopping
Online traffic and shopping have skyrocketed in 2020 due to the pandemic and brick and mortar closures. And as the holidays approach, this trend will continue as we begin to see increased digital holiday traffic. In August, online sales increased 42%, year over year,...
by International Associations | Social Media
Start Engaging Others With Your Social Media Do you use social media marketing to grow your business? Are you wondering how to get others to engage with your social media? Would you like to have others say great things about your brand or product on your...
by International Associations | Customer Service
Would You Like to Improve Your Feedback? There’s an old adage that “You can’t fix what you don’t know about”. In the digital age, customer feedback is more important than ever. It’s exciting to see so many companies do post-purchase customer surveys. However,...
by International Associations | Social Media
Why it’s Important to Build Your Community To begin let’s define what community means today. “A community is a social unit sharing a sense of place or in virtual space united by the social media communication platforms they use.” What are your...
