by International Associations | Customer Experience
This post is shared from one of my favorite customer service gurus Shop Hyken, author of the The Shepard Letter Do Your Customers Trust You This Much? Some of you may or may not know that I perform magic. Not real magic. When I was a kid I did birthday party...
by International Associations | Customer Experience
Your Customer Experience has to Engage, Inform and Enlighten It doesn’t really matter what industry your business is in. Your customer experience has to grab attention. Your business has to operate almost as if it’s an entertainment brand. After...
by International Associations | Sustainability
Working from home is great for the environment by reducing air pollution, consuming fewer resources, generating less waste, and saving on electricity compared to working at an office. But have you considered the environmental impact of your home office? Here are seven...
by International Associations | Customer Experience
How to Easily Create Amazing Content for Audience Engagement Creating consistently great content is every writer’s biggest challenge. It takes a lot of time and effort to develop content that informs and engages your audience. That makes keeping your...