by International Associations | Customer Experience
Every Customer You See Could be Your Last Customer on Earth What if you only had one customer left to do business with? Maybe this was the last customer on earth?I was recently deep in conversation with a friend about providing a great customer experience when the...
by International Associations | Customer Experience
Six Ways to Make Your Customers Love You What if the worst thing a customer ever said about you was, “I love you!”? Even if on your worst day, you’re still so good that they love you! Are you that good? Do your customers love you even when there’s a problem or...
by International Associations | Customer Experience
This post is shared from one of my favorite customer service gurus Shop Hyken, author of the The Shepard Letter Do Your Customers Trust You This Much? Some of you may or may not know that I perform magic. Not real magic. When I was a kid I did birthday party...
by International Associations | Customer Experience
Your Customer Experience has to Engage, Inform and Enlighten It doesn’t really matter what industry your business is in. Your customer experience has to grab attention. Your business has to operate almost as if it’s an entertainment brand. After...
by International Associations | Customer Experience
How to Easily Create Amazing Content for Audience Engagement Creating consistently great content is every writer’s biggest challenge. It takes a lot of time and effort to develop content that informs and engages your audience. That makes keeping your...
by International Associations | Customer Experience
How Social Media Marketing Raises Brand Awareness is Amazing Have you ever wondered about social media marketing’s effectiveness? Many businesses dive hard into social media. Their obvious hope is to increase brand awareness and convince more people to...
